A Passion 4 Kids

Not very organized, and a revolving door of employees. However, Ms Leah in the babies room is AMAZING! She is the only reason my babies are still there. The babies class is perfect.

Just a heads up about Passion 4 Kids: They regularly break ratio, put 1&2 year olds in timeout, and will yell at/invalidate/humiliate your child. The owner, Ivory, is incredibly dishonest. She states that she was closed for covid in 2020. That's not true. She was closed because she didn't have the proper licensing, was a 24-hour Center, and on two occasions on August 4th, 2020, whoever was working there left two children unattended from 8:00 p.m. to 9:30 p.m and then again from 12:00 a.m. to 3:00 a.m. She got a high harm citation and was notified that she would be fined $600 a day if she chose to stay open without the licensing. She lied about the fact that the state allows time-outs for 1-2 year olds. She's very open about the fact that the daycare is a business first, and a child care center second. She's also open about the fact that she is NEVER there (she has 5 kids of her own and lives in Atlanta). My son is 20 months. The day after I withdrew him, when I finally got the courage to ask him what time-out is, he went and stood with his hands against the wall like a prisoner. They don't validate anger in toddlers (or any age), so my son began smashing his face on the floor whenever he threw tantrums because he only got comforted when he was physically injured. He came home with bruises on his forehead accompanied with more meltdowns. That same day, I taught him in 20 minutes how to stomp his foot when he is angry and he can get a hug. He has not smashed his face on the floor since. Ms Sylvia means well, but is constantly burnt out and can't step outside of herself. There was a 2-year-old sobbing his eyes out one morning and I asked if I could give him a hug. She shook her head and said no. He does this every morning when his mom leaves and you just gotta leave him alone" She did not comfort him. Just made breakfast like nothing was happening and let him watch the tablet. Ms. Stacy, if she still works there, YELLS at the top of her lungs at the 4-5 year olds. Constantly threatening them with time out and putting them outside the classroom when they are in time out. Angel is a sweetheart but obviously does not want to be there. She's young, and just mirroring what her mom, Ms. Sylvia, does. I've witnessed multiple times. Angel telling a child who is crying and in time out to "quit crying, you're in timeout" I really wanted to handle this situation maturely (ie- resolve and not feel the need to warn people about the daycare).. but the more I find out, the less I feel capable of having a respectful conversation with Ivory.

I really wanted to like this place, but after having my child unexpectedly kicked out of the school with no warning after a year of enrollment and good behavior, I am still in shock at what happened. I had notified the school through email and ongoing discussions with staff that my son MIGHT be transferring to another daycare once his CAPS change request got approved. After zero response from CAPS despite multiple attempts, I left for a weeklong summer vacation and when I came back, Ms Ivory had already kicked my son out and replaced him with another student without even telling me. The least she could’ve done was to at least confirm with me first that his daycare change request was approved before taking him off the roster??? Imagine my shock when I arrive at his daycare after vacation and the staff was confused to see us because Ms Ivory told them my son was no longer enrolled. They tried to explain what had happened to Ms Ivory over the phone but she wouldn’t listen to them and said my son could not be there and we had to leave. Then when I tried to talk to her on the phone she was rude and dismissive and had a “too bad, not my problem, go away” attitude and hung up on me. Not even an apology for the preemptive mistake of pulling my son off the roster without any warning. I can understand if there was a misunderstanding about his daycare change, but how do you just kick a kid out of school and leave the parent scrambling for last minute childcare because you assumed he was at another daycare without consulting the parent first? I have email proof and had ongoing discussions with the staff about how tentative the CAPS situation was and told them again and again that the change request hadn’t happened yet and that I would be going on vacation and bringing my son back to their school after the trip. Ms Ivory’s rude and dismissive attitude was heartless and unprofessional. I feel like I’ve been nothing but nice and tried not to be a “difficult” or “annoying” parent, but she really burned a bridge with me and I hope we can all learn from this lesson. Never make assumptions about anything! Communication is so important and I feel that I made regular communication to the staff about my situation, but Ms Ivory went ahead and made a serious executive decision about my child’s enrollment without even communicating or consulting with me first. Is this really how you run a business and treat your parents? I’m still trying to figure out where things went wrong, because I was more than happy to send my child here until pre-K, but apparently Ms Ivory was ready to get rid of him without even notifying me. I’m disappointed for this sour ending that could have been handled in a more caring and professional manner, and being that this just happened on Monday 8/14/23 and I still have not heard back from Ms Ivory about a resolution to this situation, I feel it is my civic and moral duty to share this unfortunate experience with other parents considering sending their babies to this school. The staff is great, but Ms Ivory will flip on you in a second.

They are rude. I called three days in a row and no one answered or returned m phone call. I went up there yesterday to try and enroll my child and the lady that came to the door was rude and wouldn’t even set up a tour said I had to call and set up the tour. I told her I had called several times with no response or return call she stated “well you gotta take a tour call and set a time” and closed the door. I called and was told the director would call me back in 2 mins and was hung up on no name no phone number taken when I called back this same person answered and when I asked how she would know how to identify me she said they had caller id and would call me back I’m still waiting for the call back and it’s been over the 2 mins she stated I would receive a callback and not only that but when I call now my call is sent straight to voicemail as if my number has been blocked. The unprofessionalism to a parent trying to register their child for care is crazy. They stated they had an opening but if they act like this just to register my child I can only imagine the headache and problems that come from this daycare DO NOT RECOMMEND AT ALL

I would not have my daughter go anywhere else! These women have a REAL passion for what they do. My daughter is one and she has consistently enjoyed her schooling here from the very beginning. She doesn't fuss when I drop her off at 5:30 every morning! SHE LOVES IT. They learn so much here through activities! If it were not for these wonderful women I don't think I would be able to work a 40 hour week. Passion 4 kids is one of the most profound blessings in my life. If you are looking for childcare please come by and meet these women.