All My Children Child Care

We love All My Children! Our now 5 year old has been at the center for 2 1/2 years. The teachers, directors and staff have always been caring, responsive and helpful. We appreciate the community care that the center provides through events. The staff has been wonderful and works to create a creative learning environment that has prepared our child for Kindergarten this coming year. Would highly recommend!

Picked my granbaby up twice this week.Wenesday He had scratches and a knot on his forehead and scratches.Thursday got a text late after the incident was over he had a swollen face say he got hit with a bat.Wish I could show pic.Director stated its the way pic was taken he was smiling. Girl bye. Director also said he got hit from back of his head no marks.I asked my granbaby at the school when i got there he was very nervous looking at the director funny. She won't let us see footage but guess what we will when the state finish with them. She didn't even have any compassion for what happen.

My child came home with a very sad and disheartening countenance and told me she had been hit in the face. I inquired about the incident and the whole staff handled my questions concerning my child being hit by another “student” very poorly. Probably because they had a child no older than 13 (a daughter of one of the late night staff members) supervising my child after normal 7a-6p hours (I worked second shift and the daycare serviced after hours students until 8PM) . I was respectful in my approach and was severely gaslighted. The “director” neglected to address the issue, tried to shift the blame, and it had to be escalated to the “real” director, her sister or mother?? who lives across the country in California? She was very hostile and threatened to kick my children out of the center. I *immediately* removed them and haven’t looked back since. Good luck to all who enroll 👍

My daughter who is now 3 1/2 have been attending All My Children from birth. We love it here, they are like family, we have built relationships with staff as well as other parents. My daughter is getting older and having to part ways is going to be a challenge. Thumbs up and 💫 to Shay, Vicky, Theresa and Elisha. Love ❤️ them All!!!!! Great Environment 👍

Some of the individual staff here are fantastic!! We love Shae and always felt that she took care of our daughter like family. We also loved Randa and Ashley while they were still there and felt the same about them. However, there are two other staff members that are harsh with the children. I have witnessed children being yelled at by one teacher on many occasions. I brought this up and it was never resolved. The staff are not treated well. I’ve been told by staff that they have to chase their paychecks. They also are not paid a living wage even though the tuition rate for infants has gone up more than 50% in the past two years. Other daycares charging the same price pay their staff $15 an hour plus benefits. Some full time teachers here are paid under $10! I feel strongly that paying the caretakers for my child a fair wage and paying them on time every pay period is critical and a basic benefit, which unfortunately is not delivered here. Perhaps in part due to teacher turnover (quitting or being transferred to work in a new AMC facility), there was not consistent staffing in my daughter’s room. I was told her new teacher was one person but consistently saw one of several other teachers rotating to care for her and her classmates. The lack of consistency in care is not ideal or good for child development. Some vacancies have been open for several months and new teachers still have not been hired to allow for consistent care for each classroom. Adding insult to injury, I left instructions for my child to never be given juice but have found juice in her cup several times. To me this is indicative of the administration not following care instructions and made me wonder whether my daughter was cared for in the way I instructed. This is a safety issue. This may be in part due to the rotation of teachers who are unaware of her dietary restrictions in her room. Parents with a child in the same class are charged different rates from each other. I was told on multiple occasions that I am paying a “discounted rate” but know from other friends with a child in my daughter’s class that they pay lower rates than me. On top of that, I was told that my rate would be increasing by $45 per week on the same day I made a complaint. No one else that is paying my rate or lower was notified of a rate increase. This seems retaliatory for bringing a complaint to administration attention. Overall, the inconsistent application of tuition rates seems dishonest and unfair. In the most recent hurricane, we were not notified that daycare closed and only found out upon driving to daycare. Though the weather conditions felt safe to us, it seems irresponsible for administration to have risked our safety and our child’s safety but not notifying us in advance if they felt the conditions were too unsafe to keep daycare open. On top of that, it was inconsiderate and is indicative of how they (do not) communicate on important issues that come up. In summary, some teachers harsh treatment of children, poor treatment of teachers by the administration, staffing issues, the lack of adherence to my care instructions for my daughters dietary requirements, poor communication with parents, and inconsistent application of tuition rates across attendees led us to remove our daughter from care at All My Children. I can’t recommend them for childcare.