Bright Eyes Early Learning Center

This review is long overdue. My son went here from 3 months- 7 months. The staff constantly changes. The director and assistant director did not want to hear any of my concerns… she was really good as brushing it away. My son got RSV here due to the lack of cleanliness. Worst of all, accidents almost everyday that were NOT reported. Stay away from this “daycare”.

My son attended Bright Eyes for almost 4 years and now my daughter has spent her almost first full year at the early learning center. I am the mom who is so overprotective that I have developed an anxiety disorder so when I provide honest feedback and a recommendation, I urge parents to take it serious. I took Bright Eyes to task when interviewing them for my son in 2014 and they answered with a plan of action for everything from where he would sleep to how they would handle biting incidents and any accidents he had on premise. There were accidents, biting issues and issues with anxieties when new teachers came and then left. All of these things were met with concern and caring by the directors and assistant directors that was unmatched. When I had my daughter, I worked very close to the facility was able to drop in at any time to breastfeed her or just stop for a snuggle. My son never experienced any issues with anyone making him feel anything less than loved and cared for. Even now, almost a full year after his last day, he comes back with me to scoop his sister and is greeted with hugs and so much love that it leaves him with a large oh so loved grin! Bright Eyes is an early learning center I put my trust in. I have never had that parental "feeling" of being unsafe or wanting my child to be pulled out. If there was an issue, they pulled up the video and I had access immediately. (Boo-Boos and other growing pains with toddlers!) If you are on the fence or need a little more convincing, set up your interview and go visit my little one in the toddler room with Ms. Brooke. Her smile will be hard to miss!! We love Bright Eyes and will forever be grateful for them being a part of our village!

My daughter came here part time for a few months. Her behavior declined. She did not like coming here. To the point where we just pulled up and she would start to cry just seeing the building. She never warmed up to her teachers. When I came to pick her up she would run towards me every time like she as terrified. She would cling to me so hard I couldn't even get her in the car seat. I also want to mention on the tour of the center I was lied to. I told them I wanted part time enrollment but some weeks my schedule would be different. They told me that would be fine. After she enrolled they asked me not to change days and to pay for changed days. Anyway, I pulled her. Sent her to a home daycare. She loves it to the point where she pushes me out the door. I can't recommend this place and would never consider sending my child here.

Our daughter has been to three daycare's in the area and this one has by far been her favorite. The preschool teachers are amazing, and the management is great. She's excited to go here.

This was my favorite place for my children. The teachers always had bright smiles on their faces, had tons of new and fun material, and appeared to have my children’s best interest always in mind. They had fun field trips and activities, I thought this place was perfect! They had gained all my trust. Then, I started seeing some inexplainable changes in my child. I honestly ignored these changes at first because again, the staff had gained all of my trust. In my mind, nothing could actually be wrong. It was not until my child finally came forward and told me what was going on, which he did so reluctantly in fear he would be in trouble, that my eyes finally opened. I will say I understand some children will make up stories, or misinterpret events, but this was not possible here. There was too much detail given by my son and all my past questions were answered by his explanations. I was shaken to my core. We all were, especially my son. He endured it all, still with a smile on his sweet innocent face, because children are amazing in that way. I don’t feel that it is appropriate to put the full details here, so if you anyone wants to reach out to me, I am more than happy to tell you what exactly my son said happened to him and what exactly I saw. Unfortunately the person who my son said did these things to him still works here to my knowledge. Any why would she still work there if she did these things, you might ask? Well in short, I feel there are not enough resources or laws to protect our children in daycares. I worked with the licensing department and Child Protective Servics, all of which were very helpful and but did not have the ability to do more. What could have given them the ability? Two things and two things only. In a day care or child abuse case the act either has to be caught on camera or the accused has to admit to committing the act. A child’s word unfortunately does not carry any weight to be used as evidence to open a real case against the adult. What happened to my child was said to not be on camera, but there are only cameras in limited places in this school. This person could have very easily went to a place where she knew there would be no camera to record her. She, of course, did not admit to doing anything to my child, but with her lengthy legal past available through public record, honesty and respect for the law is not her strong point. I would not recommend anyone take their child here, which is a shame. I am sure what happened to my child was noticed by many, and no one said or did anything to protect him. I am sure this is happening to other children as well and can only hope it has stopped after my complaints and involvement of government agencies. It has been months since this happened, and my child still remembers. I do not wish this upon any child or any family. Good luck to all.