Bright Horizons at Tierrasanta

We have been so grateful for our experience at BH Tierrasanta. The teachers and administrative staff have been supportive and individualized with their approach and have helped us feel relaxed knowing our toddler is in good hands and learning so many important concepts socially and emotionally as well as in S.T.E.A.M. daily.

Was opened an honest about my son and him struggling with mom and I going through a divorce. He was previously removed from 2 different facilities because his behavior. The main director wouldn't even give him a chance, my son did a shadow of the school for roughly 2 hours the following day we explained what has happened at the prior two schools, which he did really well. They asked myself did he seem any different, which I replied yes he actually asked to go to that school and actually played with the students and didn't want to leave. So myself and him were excited. Later that day I call to discuss the enrollment to be told sorry we don't think we can accommodate him. Then to get a phone call later explaining sorry because you were honest about his past we don't think it will be a good fit and wouldn't even do a trial period. Now this proves these facilities are in it for the money rather than trying to help, keeping him out of school and multiple visit to days cares with sorry we won't accept goes to show they care more about money then then trying to help a child in need. Oh here is some pictures of him actually playing and enjoying the 2 hours there which did it matter just wanted more time and confused him even more. But hey that's my two cents, like I said I was honest to bright imagination now I'll be honest with my review! Next time don't ask for a child to come do a sit in for 2 hours and then say sorry we can't help, but oh we will give you resources. If they would have done what they mentioned and done a trial I would have had faith they actually cared but to write a child off goes to show a lot. Thank again, looking forward for those amazing references coming. FOLLOW UP REVIEW reached out to to Norma Seber and because I they herd information how they wanted and discriminated against myself going through a divorce and a father explaining wrong but wanted to make sure he was getting into what I thought would be a better opportunity no let's treat a 4 year old who did nothing wrong with hate and disrespect and discrimination. I'm Actually disgusted you would ask a child to come play there and then base it off what I said. Not asking if timelines or what just a conceded parent.

Our son is thriving here. He loves his teachers and friends he's made while here. We struggled to find the right daycare when we moved to San Diego but eventually found a fit at Tierrasanta. So glad to have the support and attention from all the staff here. They are professionals in everything they do and they care so much for the kiddos.

My daughter has spent three years in this wonderful school, and I can't imagine being fortunate enough to find another that's equal. I write this review because we need to move out of state, and BH Tierrasanta is my standard when researching new schools, for several reasons: The teachers are so warm and clearly love what they do. The administrative staff is always in the know, involved, and approachable. When we had the rare issue or concern, it has always been resolved smartly. It amazes me (and other parents I chat with agree) how cohesive everyone here is. You can be sure that your child is learning, having fun, and very safe here. I truly think the entire staff is amazing, but I'd like to mention a few specific people. Thank you, Ms Sandra & Ms Claudia, for making my daughter excited to learn Spanish. Debbi and Linda are both very experienced teachers who clearly love what they do; my little girl has had them both as her teacher, and she is always excited to get to class. Laura and Kim handle the operations side so well; always communicating, always finding the best solutions to problems. I'm grateful for their flexibility and assistance as my family plans for a short notice move out of state. I am in the Military, so like many of the families enrolled here, we are preparing for the next move elsewhere. Otherwise, I'd keep my daughter in here and would happily be enrolling my son as well. If I could give a 6-star review I would.

My child's transfer to the 3-4 year room was rough and the facility ended up asking us to leave less than a month in. We had no serious behavioral issues in the 2-3 year old room. At least that's what they told us, we suspect otherwise. We would have loved a heads-up to work on our child's behavior in the months spent in the 2-3 year old room. The employees in the 3-4 year old room we ended up in seemed very unemphatic and uninterested in childhood development. The environment was noisy; a lot of kids in one room. I think that might have hindered my kids listening skills; too much going on. Our child asked why his new teachers hated him. As a parent how do you respond to that? We attended a BH before moving here and had empathetic and engaged teachers and our child thrived. I'm not sure why the quality was so different in the 3-4 year old room. We'll be looking for a new daycare now, one with teachers that care. My advice: If your kids attend here be sure to pay attention to any behavior issues before they get to the 3-4 year old room. There's very little tolerance after that.