Brooks Family YMCA

The gym in its self is good. However the kids sports program for sports needs more supervision. The rules are that everyone gets equal playing time. These are kids! I read the rules thoroughly. However, the coaches for the 2024-25 fifth and sixth grade (Kings) played their kids most of the game while others played less than 4 minutes some games. We all payed for our kids to play. This is not jr varsity or AAU. This is a development league for kids. I payed $150 bucks to watch the coaches kids play while my child sit. This needs more supervision. I do not recommend putting your kids in the sports leagues here. Find another rec league of some sort. I would like my money back for not getting the service I paid for. And I am a pastor and they often use profanity around the kids! Inexcusable!!!!!

Best gym in Cville. Because it’s community minded, welcoming and supportive of all people. Great XTreme step hiphop and hiphop cardio and pilates classes. The only negative is that it has a super frustrating frequency nonfunctional app that you’re supposed to sign up for classes on. And I wish they accepted Silver Sneakers, but they do have a sliding scale membership. Very thankful that Brooks Family Y is here, and that I’m able to go!

USE CAUTION IN THIS FACILITY. My wife & daughter were using the shower to rinse off after the pool and while my wife was trying to wash my 18 month old daughter's hair the bench collapsed and both of them fell to the ground in the shower. No manager in the facility or reachable on the weekend or on Monday after the incident. So sad for a new facility to have this type of workmanship. Both were very lucky they didn't get severely injured or impaled by the screws when if fell.

Beautiful clean facility. The room where the baby shower we attended was just the right size and perfect to have room to prepare food, eat, and still have the kids running around. The playground above the baseball field was nice and clean and my daughter loved the "rock wall" and slide. Only reason it's not 5 stars is the signage for the restrooms was only right outside them so you had to wander a bit to find them because at first you think it's only offices down the hall.

After a robbery here at the Brooks YMCA, I felt no compassion whatsoever from any team member extended to us. No follow up “Are you ok?” No phone call. Not one.i waited before I finally called them. However, I did get an email telling me my credit card didn’t get approved for my November dues. Well maybe that was because the thieves stole that and I didn’t have one, but thanks for letting me know. I’ll take care of that right away. I guess it’s not in the workers training to take the next step. If your car is stolen from the Brooks YMCA parking lot and your wallet is gone too , credit cards, drivers license, and your phone is gone too, house keys on key fob, oh well….. Sorry. (My husband and I who have been members for a few years now are the victims here, and take full responsibility for our car being stolen from their parking lot. Have never blamed the Y for not being thorough in their own investigation, of course. That’s not what I am talking about. It’s very upsetting to go for a swim then go out to see that your car is gone. Don’t expect anything from this facility as far as care. It’s not their job, they weren’t there when it happened. Happened in broad daylight. They saw nothing. Video?????. (FYI. Were we okay? No). They did let my husband use their phone to call the police……. his was in the car—- long gone by now. . Thanks for that by the way.