Building Kidz of Redwood City

WARNING to all parents paying a deposit to be on their waitlist… I was initially excited about this school and submitted my child’s application a year + in advance. With a waitlist of 20+, I didn't think my child would get in so hesitated to pay the $50 deposit. The coordinator there assured me there was a good chance my child would get in and encouraged me to apply(given the small classroom sizes, this was not possible). I never heard back from Building Kidz RWC regarding the waitlist-no follow up, no responses to my emails during this year. 6 months after I paid this deposit, my friend contacted them to apply for her child and the waitlist was at 40. She hesitated to apply, but they then offered her a spot(without paying the deposit) for the following month-skipping all the other families in line on the waitlist. In conclusion, they don't follow their waitlist in order or fairly. Do not give them your deposit money if the waitlist is long.

When picking up my child, I was greeted with a "can I help you?" to the tone of an aggressive "who the ___ are you!?". I felt uncomfortable and uneasy ever going back. They still made us pay the rest of the amount for not sending our child there because 'thats what we signed up for.' Building Kidz in general is a franchise, and the bottom line is $money$. Additionally, the communication was very poor with no clarity during the whole time there, including ?expected? volunteer time and funds collection for an event. The only aspect that we liked was the 30 min dance class. I do not recommend this place.

A truly amazing organization. They completely understand what quality childcare should look like.

Great company.