Great Beginnings Academy

This past Friday, I was told I can no longer walk my child who is two years old into their classroom. This facility is responsible for all of the children they choose to take on and how their needs are met. My child is my main priority & I walk in each morning and greet my child’s teacher & I tell my daughter I love her & goodbye . I told the administrator, Sam that I did not want to stop doing it the way I’ve been doing. He still proceeded to talk to me on my way out explaining himself. I did not want to be late for work & I did not have time to talk so I grabbed my daughter and went home in order to process everything that was said to me . I voiced my concerns over a messaging app they used and his daughter Ashley that helps run the center reassured me that there was no harm in what I’ve been doing that I’ve been doing it and can continue to do it. Samuel also responded saying that this conversation should be face-to-face so we can discuss the misunderstanding. I’ve already given them the benefit of the doubt multiple times due to other situations for example, my daughter constantly coming home in a change of clothes Which is not the usual for her at home, most of the time her underwear never came back. I had to ask about that as well. They reassured me that they were doing what they were supposed to. My daughter’s been on another waitlist for quite some time and finally they had an opening. I went to go retrieve her items and get a copy of their handbook. That way I could make sure I was on the same page with them for their required two weeks notice as I walked in The gentleman was in the middle of sharing what happened with another parent of course when I walked in there that story came to a stop. He asked me what I needed. I said that I needed to talk to Ashley because I didn’t understand something in the handbook. She helped explain everything to me and then I asked her Ashley is there an issue with me walking my daughter into this classroom she says no. I then turned to Sam and ask him why him and his coworker are not on the same page. He says that’s not my coworker. As if I care what you address your daughter as in a professional setting. He asked me if I’m done talking to Ashley. I said yes I am done talking to Ashley and now I am talking to you. All he has to say for himself is good night. He can’t clarify anything. He can’t confront any misunderstanding because clearly his wrong doing being admitted would hurt his pride. I’m not happy with the lack of respect they have for the parents. I was justifiably upset on Friday. He came outside. I attempted to approach him and have a conversation with him, but he was busy explaining to another parent the situation. He then sent me an email that weekend telling me I was banned from the facility & Attempted to intimidate me with threats of the police, which clearly he doesn’t understand how the law works in order for me to be trespassed, you don’t do it by email. Anyways, they are requiring two weeks of payment but not allowing me to come to the establishment so now my daughter is without care for two weeks but they are still getting paid. Originally, I wasn’t going to come on here and leave a review because clearly these are the kind of people who cannot own up to their mistakes and try to point fingers. But enough was enough when I found out my daughter and other children were being posted on Mr. Samuel’s personal Facebook page. When I signed up my daughter to enroll into this program, there was a form I signed stating I did not give them permission to post any of my daughter’s photos on any platforms. This post is public & tagging almost 70 strangers, So now that I have safety and privacy concerns, I’m wondering how many other parents are unaware that this is happening? If I could give them zero stars, I would. It does not matter how many waitlists there are do not settle for a center like this. Clearly, I wish I could go back in time and take her out sooner. But this is now and this is my review on this center. I had an absolutely awful experience here.

My niece was sent here and I must say the ADMINISTRATOR , Sam was very unprofessional, unpleasant and argumentative! I believe a 2 year old should have their parent walk them in to class for reassurance. I believe that every child deserves to have that as well as the parent WHICH WAS agreed upon signing paperwork during enrollment which was then rebooked suddenly If anyone decides to send their child here please expect to be disappointed!!!! AND PLEASE CHECK THEIR SOCIAL MEDIA if you do not give permission to allow photos of your child taken they will go against it!!

Would give no stars if that was an option so one it is. When hearing how unprofessional and argumentative the staff is there as well as other issues, I would not recommend sending my child here. You are suppose to be able to trust people who your kids are with and the staff here are not that. Do not send your child there!

I have entrusted my son in their care since July 2023 and they have been under new management since May 2023.The staff is no less than wonderful and accommodating. It warms my heart to see my son playing with kids his age and children old enough to look out for him. Children need space to run, play, learn, and grow all which I observe daily. Every parent is concerned about cleanliness and germs and this is no issue for this facility. They have alerted me to my sons sniffles and I have seen each staff member deep cleaning on a daily basis. It smells amazing.

I have been going back and forth, on if I should write this review. 2 weeks (give or take) My wife and I took our 2 year old there to check the place out. The lady who showed us around was very kind and willing to answer our questions, But the Place itself was off. The 1st things that made me edgy was the fact there were only 2 kids there in the middle of the day, The building smelled of old diapers and mildew. I know it sounds odd but the daycare felt like a heavy sadness was weighing down. While the price per week was low it didn't feel like a properly running daycare, when we were taken to the " play ground " it was a bunch of playground pieces laying around very dirty and look as though they had not been used in some time. Not a place I will be sending my child only out of safety concerns.