StarChild Academy Lake Mary

My kids have attended StarChild Lake Mary and have grown up under the care of the amazing staff. This place has been good to us for a long time and I have never worried about the safety of my children at this facility. I recommend this location to locals in the area considering child care. Thank you to everyone at StarChild who have been a big part in the development of my children.

My child has been going to this school since she was two years old, and she loves the school!! She has had in the past and currently now have amazing teachers! She is learning so much, she amazes me daily! The staff is also great, can't have a great school without good staffing.

We are so thrilled with the incredible progress our child has made at Starchild in Kindergarten A. The improvement in reading and writing has been remarkable, and we’re especially delighted that our child had the opportunity to learn proper Spanish. Ms. Veronica, the main teacher, has been absolutely wonderful and incredibly patient in guiding our child’s growth. We also want to express our gratitude to Ms. Jessica, who has done an amazing job teaching Spanish—we’ve been amazed to hear our child confidently speaking Spanish at home! This experience has been truly rewarding, and we’re so thankful for the dedication and care of the Starchild team.

I was referred to Starchild by trusted sources who praised its reputation from 15 years ago, but my experience was disappointing. While the curriculum for older kids seems promising, the infant and toddler programs are overhyped and underdelivered. Despite advertising features like sign language or Spanish, only Japanese was offered for toddlers, which felt less practical for my one-year-old. I delayed enrolling my daughter to save money by transitioning her to the toddler room after her first birthday, but I was still charged the infant rate because of undisclosed milestones like walking and holding a sippy cup. For almost $1,500 a month, I expected more transparency and support. Cameras are outdated, staff play favorites with babies, and my daughter—who has ASD—was often overlooked because she’s quiet and immobile. I even found her left in a bouncer for hours. These issues led me to withdraw her and find a better daycare offering one-on-one care and inclusive pricing. Management and billing practices are equally poor. I had a $3,000 balance due to their billing error, unresolved credit for missed weeks, and unauthorized charges. Despite repeated attempts to resolve the issue, my concerns were ignored, and my account was sent to collections without any proper notice—no voicemails, no letters to my house, and no emails. After the manager who initially promised to address my concerns left the company, I was referred to a different billing manager, who also failed to respond to my emails. The lack of communication and professionalism across the board is unacceptable. In hindsight, Withdrawing my child was ultimately the best decision. It led me to a daycare that better supports her needs without outdated cameras or unjustified fees. Starchild may do well with older children, but for infants and toddlers, it’s simply not worth the cost. There’s no extra attention given to babies or children with disabilities. For $1,500 a month, I expect teachers to maximize opportunities for one-on-one interactions, especially during downtime—not leave my baby in a bouncer for two hours while doing paperwork so they can leave early. Firing one manager didn’t resolve the systemic issues at this school because the entire staff fails to follow through.

For 3yrs I watched a woman get up and go to work everyday and care for children as if they were hers today Z was just thrown to the side as if all her sacrifices didn't even matter good job way to keep good teachers