YWCA McLean County

Seeing my daughter run off to hug staff each day before we leave tells me everything I need to know about her experience with Young Wonders! I love the connections and friendships she has built there. In addition to the loving staff who work in childcare, there is an educational curriculum included. This is more than just a daycare, Young Wonders is really dedicated to the growth of my child's mind!

YWCA is a LIFESAVER!!! My family and I would be so lost without them and are so grateful for their services! Always a pleasant, high quality experience!

In regards to the before & after school program, there are a few staff members who communicate well with me and my child. My overall issue with the program is the improper, if any, training of the staff; this includes staff on "days off" and winter & spring break camp. Staff at the camp and "days off" are mostly on their phones and in groups instead of being spread out and engaged with the children. There was an instance when a parent, aggressively, approached my child and, to my surprise, staff did not intervene. I'm also concerned about the way my child is treated, specifically by the individuals in the leadership role.

My child had multiple problems at this facility with issues we can only replicate with attention deprivation, such as if she's left alone while food is being made. When this was brought up to the staff, we were told our child needed, "too much one-on-one time," as if it was her fault. When we originally looked into different options, we consulted each option on what facilitations they had for special needs children. While on the lower spectrum of this, my child still falls under this. YWCA told us that their staff were trained to handle even some more extreme cases of special needs. When ADD started to affect her in-care behavior, we we're told that the facility, "doesn't have the resources," to provide for special needs, and we would need to, "provide resources," to assist with this, whatever that means. Everything about the program screams negligence, and it doesn't help that the first teacher she was with was removed from staff for precisely that.

My six year old grandson spends his summer mornings here. He really enjoys it. The staff is friendly and he likes everyone.